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Lifetime Benefit Solutions


Lifetime Benefit Solutions

Who We Are

Lifetime Benefit Solutions is a full-service benefit administrator, facilitating the self-funding, insurance, and consulting needs of thousands of clients throughout the United States. We leverage our experience, flexibility, and practical creativity to generate benefit solutions beyond our customers’ expectations.

Possessing a reputable track record that stretches back to 1974, Lifetime Benefit Solutions was formed through the merger of EBS-RMSCO, Inc. and Support Services Alliance, Inc. Lifetime Benefit Solutions employs approximately 200 people across New York state, including our headquarters in Syracuse, with additional offices in Rochester, N.Y., and Buffalo, N.Y. We provide exceptional service to more than 200,000 plan participants in 50 states.

Employees 200 Across New York State
Offices in 3 Cities
Buffalo, NY Rochester, NY Syracuse, NY

Serves More Than
200,000 Plan Participants
in 50 states

With nearly 50 years of experience, Lifetime Benefit Solutions is a national leader in developing and delivering employee benefit plans – partnering with our customers to deliver value and promote employee health and wellness. In addition, Lifetime Benefit Solutions delivers workforce management solutions that will help support regulatory compliance, increase efficiencies, and improve your bottom line.

Our Products and Services

Lifetime Benefit Solutions offers a full suite of ancillary benefits and specialty programs to help round out your traditional benefits. Each is built with scalability and flexibility in mind, providing added security to help both your business and your employees grow.

Ultimately, we’re in the business of getting you closer to your goals. We offer options that put you and your employees on a path to certainty and success, with costs and value that work for everyone, driven by personal service that works even harder.

Reimbursement Accounts Retirement Plan Administration Lifetime Benefit Solutions Employee Support And more!
COBRA Premium Billing Compliance Support Services Rx Concierge And more!

Our Pharmacy Team


Mona Chitre

PharmD, CPG
Pharmacy Officer and President of Pharmacy Solutions

Rick Jennejahn

Pharmacy Innovation Programs

Steve Conrad

Pharmacy Strategy Client Services

Kristen Sultana

Pharmacy Concierge Programs

Mike Bengtson

Pharmacy Client Services Program Manager

Trang Nguyen

Client Services
Clinical Pharmacist

Lindsey Shoales

Client Services
Clinical Pharmacist

Analytics and Reporting

Gretchen LaDuca

Pharmacy Analytics

Keri Steen

Pharmacy Analytics Consultant


Lance Burgess

Vice President,
Diversified Growth

Amy Handelman

Director of Pharmacy Growth

Amanda Wegman

Pharmacy Benefit Consultation

Karli Corrigan

Strategic Pharmacy Partnership Manager

Zero Risk. Big Returns.

Risk-Free and Guaranteed Client Savings.

Health Plans.
Higher Adherence.
Lower Spend.

Connect with an expert

Want to learn more about guaranteed savings? Whether you’re an employer, broker, or health plan, fill out the form today and someone from our team will reach out to answer all your questions.